Darcy Fitness
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    • About
      • About Us
      • Consultation
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      • Payment Options
    • Services
      • Personal Training
      • Female Personal Trainer
      • Online Personal Trainer
      • Personal Training Runners
      • Injury to Performance
      • Wedding Personal Trainer
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      • Darcy Fitness Runners
      • Rehabilitation
    • Programmes
      • Weight Loss Loughborough
      • Special Occasion Ready
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      • Empowered Woman
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      • Energise Boot Camp
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      • Yoga Loughborough
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  • Home
  • About
    • About Us
    • Consultation
    • Pricing
    • Contact Us
    • Payment Options
  • Services
    • Personal Training
    • Female Personal Trainer
    • Online Personal Trainer
    • Personal Training Runners
    • Injury to Performance
    • Wedding Personal Trainer
    • Sports Massage Therapy
    • Darcy Fitness Runners
    • Rehabilitation
  • Programmes
    • Weight Loss Loughborough
    • Special Occasion Ready
    • Corporate Wellbeing
    • Start Line to Finish Line
  • Group Training
    • Empowered Woman
    • Spin Classes
    • Energise Boot Camp
    • Running Strength Fitness
    • Yoga Loughborough
  • Booking
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Healthy Fitness Meals Delivered Frequently Asked Questions

Split delivery: how does it work?

For freshness, we now offer the option of splitting your order into two separate deliveries. DPD will charge two delivery fees for this.  The first delivery will arrive every Friday, with the second delivery arriving the following Tuesday. Unfortunately, we cannot deliver to two separate addresses via one placed order.

How do I get started?

Visit our Healthy Fitness Meals Delivered page.  You can order Individual Meals or a Meal Plan. Using our Macro Specific Order Tool, you can also build your own meal or enter your exact weight.

Is it possible to order several meals at once?

Individual meals do not require a minimum order. If you order less than 5 meals, you will be charged slightly more for delivery to cover the excess packaging costs. If you order fewer than five meals, the delivery is £10.  If you choose a Meal Plan, you can choose 1-6 meals a day for 5, 6 or 7 days over 1, 4, 8 or 12 weeks.

Do the meals come in different sizes?

Regular Meal Size – Total Weight 350g,  


Large Meal Size – Total Weight 450g,  


Meal for Two Size – Total Weight 700g,

Can you tell me how much it will cost?

The price for a meal starts at £5.70. There is a £7 minimum charge for Next Day Delivery.  Prices for meal plans start at £28.50 and vary depending on how many meals you order per day, how many days, and how many weeks you order. When you order a meal plan, a price calculator shows how much you will be charged (excluding delivery).

What do I get when I order meals? Do they come fresh or frozen?

Meals will be delivered chilled. There is no problem with freezing some of your meals after they are delivered. For more information, please visit our Meal Information page.

How long is my meal going to last?

Fresh meals will last for 3 to 5 days. You should always check the use-by date on each individual meal.  


You can freeze meals immediately upon delivery if you need to eat them after the use-by date. They can be stored in the freezer for up to three months. Please ensure the meal is thoroughly defrosted before reheating when ready to eat. Meals will need to be consumed within 3 days of defrosting.

Can you accommodate allergies and intolerances?

Allergens are highlighted in BOLD on each individual meal when ordering. Each meal and its variations are also listed here. On all menu pages, you can also filter meals by Diet Type.  


IMPORTANT: The filters will only work for the default selection, i.e. cheese or no cheese, if there are variations in the meal. If a selected meal does not contain cheese, it will be marked dairy-free.  


If there is an allergen not listed or if you have any concerns, email us and we will let you know if the meal can be adjusted.

Are you able to cater to Halal customers?

Meat that is halal can be provided by us. Please email us for more information.

When do I need to get my order in by?

Orders must be placed by Monday at 9 pm (21:00) to ensure delivery by Friday.

Can you tell me when my meals will be delivered?

Friday is our delivery day. If you want your meals delivered the following week, you must make sure 9 pm has online completed your order online on Monday. Delivery will take place between 8 a.m. and 8 p.m. through DPD.

Is my food delivered in a specific container?

Our meals will arrive in microwavable plastic containers that are recyclable. The containers are leak proof and designed for storing food. Your meals will arrive in a refrigerated box with ice packs to keep them cool and fresh for up to 48 hours.

Is it possible to have my meals delivered to a different address?

Yes, you can. When checking out, choose the “Deliver to Different Address” option.

Is it necessary for me to be home to accept delivery?

DPD delivers meals, and you will be given a one-hour delivery time slot. Your meals must be delivered on the day specified if you want them to arrive fresh. If you miss the delivery, they won’t be at their local depot for pick-up. You can specify a safe place for the DPD delivery driver to leave your package if you will be out when your meals are due to be delivered. Temperature-controlled packaging will ensure that your food stays cool all day.

Display real Tracking your parcel

To get the most flexible and effective delivery methods, we highly recommend downloading the DPD app. Alternatively, to track your parcel, please click here.

Where do I place my promotional code?

At checkout, you will be able to enter your promotional code.

Is it possible to order the same meals every week?

You can repeat an order by going into your account and finding the order you want to repeat. Select “Repeat Order,” and, Providing the menu has not changed, you will order the same meals again. If the Menu has changed and the item you ordered is no longer available. It will show as missing and you will need to pick a new meal from the new menu.  

When I order meals for more than a week, how do I change them?

Once you have paid for a meal plan over a week, you will be emailed a unique voucher code to use during the remaining weeks of your plan. Since you have already paid, this code will zero out your basket. You can then use this Code to order your new meals each week until the plan has ended. For the following week’s meals, please place your order before 9 pm on a Thursday. 

Is it possible to amend my order after I have paid?

Send your order number to kitchen@chilledmeals.co.uk. If the order hasn’t been processed, we should help.

What should I do if I have a complaint?

Our customer service team will contact you within 48 hours to resolve your complaint if you email kitchen@chilledmeals.co.uk

Can you tell me what you're doing to help the environment?

All of our meal prep containers are 100% recyclable. The plastic is made from polypropylene (PP5). Polystyrene boxes are also used to keep the food cold. They are recyclable, but more Information can be found here.  DPD is also our courier of choice. Carbon neutrality is a key concern for the DPD group.

Waste Management

We have strict waste management procedures in place in our kitchens.  Our meals are freshly prepared in batches, which helps reduce food waste. Our inventory is carefully managed, and fresh food is delivered once a week.

Fruit & Veg Insects

Some fruits and vegetables may be harvested along with insects that live naturally in fields. Even though our food suppliers take all steps to remove these insects, some will slip through. In our kitchens, we wash all fruit and vegetables thoroughly, but some insects may still be present. It is unlikely that these insects pose a risk to public health.

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Darcy Fitness

Bawdon Lodge Farm, Nanpantan Rd, Nanpantan, Loughborough, LE12 9YE

07967 029 106

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